In this conversation, Alma Arzate shares her leadership strategies for supply chain management, drawing from over 25 years of experience across various industries.
Watch the video below to find out how she manages her team with different personalities and skills.
Situational Leadership for Team Success
Alma is a strong advocate for the Situational Leadership Model, a framework she uses to tailor her management approach to individual team members’ needs. By assessing each person’s readiness for new tasks, Alma ensures her team members receive the right level of support to thrive. She explains how promoting a high-potential employee requires hands-on guidance to help them adjust to a new role.
Building Open Communication
Alma fosters an environment of openness, where every team member feels comfortable sharing ideas. She rewards not just creativity but also the implementation of those ideas. This focus on transparent dialogue helps Alma’s teams maintain a culture of continuous improvement.
Handling Poor Performance
When a team member struggles to meet expectations, Alma prefers exploring other options before making drastic decisions. She evaluates whether the person might excel in a different role or need a performance improvement plan. This approach not only retains valuable talent but also boosts overall team morale.
Alma’s leadership style highlights the importance of meeting people where they are, offering support tailored to each individual, and fostering an open, transparent work environment.
Related articles on this topic have appeared throughout our website, check them out:
- Women in Supply Chain – Imposter Syndrome – with Alma Arzate
- Top Tips For A Successful Supply Chain Career with Alma Arzate
- Supply Chain Coaching – What is it and Why Use a Coach with Trent
- 7 Key Supply Chain Leaders’ Skills and Why You Need Them
Editor’s Note: The content of this post was originally published on Logistics Bureau’s website dated October 16, 2024, under the title “Managing your Supply Chain Team: Interview with Alma Arzate“.
