Cost to Serve

Cost to Supply v Cost to Serve and Why You Need to Understand It

Cost to Supply v Cost to Serve and Why You Need to Understand It

Cost to supply is closely related to cost to serve but flips the focus to your suppliers’ costs for delivering goods to your business. Understanding these costs is just as crucial as knowing your own cost to serve customers. This insight helps you make key decisions, like determining whether direct store delivery or using your distribution center (DC) is more cost-effective…

Cost to Serve Analysis—And the Costs of Neglecting It

Cost to Serve Analysis—And the Costs of Neglecting It

Have you conducted a cost-to-serve (CTS) analysis for your enterprise? Many companies have never drilled down into the costs involved in selling specific SKU categories, individual SKUs, or providing particular services connected with those sales, to specific customers or customer categories. And that is the sole purpose of cost-to-serve analysis…