Have you ever wondered why some businesses flourish and reap healthy profits while others flounder and make losses? The answer lies in the goals they set themselves.
A few years ago, James Collins and Jerry Porras in their book “Built to Last: Successful Habits of Visionary Companies” came up with the idea of a BHAG, a big hairy audacious goal…
Having clear expectations is one among the four common mistakes that 3PL companies get into logistics contracts. It’s the power of the draft that is your opportunity to lay down exactly what you want and how it is going to work. Surprisingly, there are still a lot of...
If you would like to optimise the performance of your warehouse, we offer 10 proven principles of warehouse design and operation that will help you meet this challenge…
Having been involved in hundreds of outsourcing projects over the last 23 years, I’ve been able to deal with various clients. And when Logistics Outsourcing goes wrong, I get questions like “Who’s to blame? Is it the 3PL company who screw it up? Or Is it the customer?...
All businesses face challenges around customer service. What should the service be? Are you over-servicing, under-servicing? There are three critical steps to take to ensure optimum customer satisfaction without sinking your business…
In the previous episodes, Sarah Barnes-Humphrey, Supply Chain Expert, shared her thoughts on the 3PL Industry and the Technology in Supply Chain nowadays. In this video, she will be giving pieces of advice to people thinking of getting into Supply Chain. Watch this:...
3PLs (Third Party Logistics) companies make fundamental mistakes when replying to Request for Proposal and/or Request for Tender. Here are the things you need to know to respond appropriately to a 3PL RFT / RFP. Timing Get into the data Ask Questions ??? ??? ??? ???...
If you have seen our videos, most of them are all about technology and people. We often get questions like: What are the essentials components in using tech in the supply chain, and what people usually get wrong? Watch this video as Sarah Barnes-Humphrey, Supply Chain...
One of the most common questions we get asked is all about outsourcing. What is it exactly? Watch this episode as we discuss the different situations and challenges of this business strategy. Related articles on this topic have appeared...
What is going on with the 3PL industry nowadays? What is the industry needs to do better? Let us hear the insights of an expert, Sarah Barnes-Humphrey. She comes from a 3PL family and she is now based in Canada. Related articles on this topic have...